Social Perceptiveness
Understanding people's reactions.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Negotiation
Bringing people together to solve differences.
Active Listening
Listening to others, not interrupting, and asking good questions.
Administrative
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Active Learning
Figuring out how to use new ideas or things.
Service Orientation
Looking for ways to help people.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
Coordination
Changing what is done based on other people's actions.
Philosophy and Theology
Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
Writing
Writing things for co-workers or customers.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Instructing
Teaching people how to do something.
Persuasion
Talking people into changing their minds or their behavior.
Learning Strategies
Using the best training or teaching strategies for learning new things.
Therapy and Counseling
Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Reading Comprehension
Reading work-related information.
Speaking
Talking to others.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.